I was told that my 10 year old Central A/C system in my business(which is in a renovated barn without windows) and kept failing, would need replacing with a new system and that the plenum on the furnace would have to be rebuilt to accommodate the new larger air exchanger...I started looking for options. I spoke with Ken and the next day he came down with Mike to assess the situation. A couple of days later the doorbell rang and Mike and Luke were already at it. 15 minutes later the system was back up and running, and I mean FIXED!
So I thought I'd take a chance on the house. The A/C there hasn't been operational for over 15 years. Today, Luke and Luke showed up discovered a chewed electrical cable, fixed it , powered it up and were as delighted as we were, and showed it which was touching, that the system still worked perfectly!! So they cleaned everything up, and put the system through it's paces. They noticed that the thermostat was old and not accurate at all and replaced it with a new one at a minimal cost. Then they came over to the studio where I was working to let me know that both systems were working perfectly. Smiles all around! Very friendly, informative and polite young men all around! I'd give them 6 stars if I could.